Our Background

I lead and transform PE-backed organizations to new levels of efficiency and competitiveness around their most important asset - the customer. Extremely change-agile and a clear thinker with a focus on key outcomes, I shape transformations and build operations and products across digital, technology, and operations. I enjoy harnessing agile methods and technologies to solve complex business challenges while orienting work around the customer. I have a proven track record in organizations of varying size and shapes.

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Talk to me about:

• Customer experience (CX)

• Product development

• Process optimization

• Portfolio management

• Performance improvement

• Operating models (TOMs)

• Transformation planning